Refund policy

If you wish to return any 'Dry' non-perishable products, please notify us within 24 hours of receiving your delivery.  Returns must be made at your own cost within 7 days of receiving your delivery.  Please note that we can only accept the return of 'Dry' non-perishable products - we cannot accept returns of any fresh or frozen products.  Returns must be received in their original condition.

Damaged Products

If any of your products are damaged in any way upon receipt, please call us on +44 07534133172 or email us at info@josepizarro.com.  Please send an image of the damaged product along with your Order Number and an explanation of the problem.  If the products are faulty through no fault of your own, we will happily replace or refund the affected item/s.